SITREP TRAINING WORKSHOPS AND SERVICES
Front-line responder, Naomi Oakley has been involved in many varied types of community environments, corporate events, and organisations when there was an immediate need was for de-escalating of aggression and scanning for risk. With a unique perspective on the importance of situational awareness, SITREP Training takes a holistic approach to planning people’s day to keep everyone safe, staff and the public included.
SERVICES
SITREP provides face-to-face training to protect yourself, your employees or your family against physical, psychological, and psychosocial issues that can arise in any circumstance.
ONSITE SAFETY ASSESSMENT
- A comprehensive, detailed assessment of the safety and security of your workplace
- An assessment can be conducted in preparation for workplace training
SAFETY POLICY CONSULTATIONS
- Naomi Oakley of SITREP will review your workplace or business’s internal staff safety policies.
- Are you Work Safe compliant
- Avoid possible litigation
ONSITE GROUP WORKSHOPS (30 minutes – 2 hours)
- Safety awareness workshops for emergency and threatening situations
- Training staff to manage work related violence and aggression, how to eliminate or reduce the safety risks to staff.
- Customised to your workplace and safety concerns
- How to de-escalate and manage a situation
- Coaching on the exact words and phrases to use to manage argumentative, aggressive, and violent people
- How to protect yourself with what’s around you
- Understanding body language
- Effective decision making in a threatening situation
- For 2–16 people.
- Naomi Oakley of SITREP provides face-to-face training, information, coaching and instruction.
Under the model Work, Health and Safety (WHS) laws, persons conducting a business must manage the health and safety risks of workplace violence and aggression between workers and from other people at the workplace, like customers and clients.
PRESENTATION AND SPEAKING ENGAGEMENTS (1 hour)
- SITREP presents to HR, senior management, in-store managers, employers,
- SITREP have extensive experience presenting to and training within the health sector and the aviation industry.
PERSONAL COACHING & TRAINING
- Safety workshops for managers, staff and contractors
- What to say to an aggressive person? And what not to say.
- Safety to and from work, at home, road rage, in public places and family violence situations.
- Personal safety awareness 24/7
CONTACT US TODAY FOR FURTHER INFORMATION OR TO SCHEDULE A SERVICE
About Naomi Oakley of SITREP
Managing Director U-NOME Security & SITREP Training & consulting services
Under grad police studies | Under grad family violence (male perpetrators) | Dip Security Risk Management | Dip. Training & Assessment.
With 34 Years in the safety and security business…
My aim is to empower individuals, businesses, and communities to proactively manage risks, mitigate harmful behaviours and prioritize the safety of everyone involved. Over the past 34 years, my journey in risk management and asset protection has been shaped by a foundation in law enforcement, security risk management, personal safety leadership and staff training.
I am the director of U-NOME Security and the architect of SITREP TRAINING workshops. Providing personal safety services enabling staff and managers to have as many protection skills as possible. It does not involve physical self-defense training; we leave that to others.
As a first responder I have witnessed the volatile nature of various situations. My experience has provided me with unique insights as to how one must have the ability to keep safe in any environment 24/7.
SITREP TRAINING (customized) workshops focus on assisting communities and businesses with safety solutions to navigate the challenges of risk, maintaining, and protecting their assets which includes the most important investment: their staff.
With my years of frontline experience, I have protected and trained thousands of clients with personal safety strategies and assault prevention policies.
Naomi has thirty plus years’ experience in security, safety, and protection (in all facets of life). Including 13 years on the frontline as a female police officer in the Victorian police force managing: aggravated burglaries, fights, brawls, domestic violence, and dangerous car pursuits etc. Naomi understands language and body communication and best practice police tactics, she now shares her years of experience in keeping others safe.
The safety training starts from the time one puts their foot outside the front door, from when they drive their cars, catch public transport, walk to their community or to their destination.
SITREP training shows you how to
- Observe individual/s
- Make a quick safety assessment of your workplace, of your travelling environment, and illustrates what you can use within your space /area to protect your self
- The training applied continues until you return to safely your home
- Manage the fallout of poorly planned events, providing security support at community sports and music events
- Providing security support within the health care system (including mental health)
- Mentoring and up skilling security staff
- Emphasising the need for individuals to develop life skills, make informed decisions, and to prioritise safety.
Relevance to Business and Community
SITREP Training is grounded in occupational health and safety principles, ensuring workplaces, events, and the community adhere to safety regulations.
With Naomi Oakley’s strong background in Risk Management, she brings a wealth of experience to create a training program that aligns with WorkSafe regulations and prioritises the health and safety of individuals and communities.
Addressing Harmful Behaviours
Acknowledging the rise in harmful behaviours in the community, the training emphasises the need for individuals to equip themselves with the skills to protect and support each other. Harmful behaviours become hazards when they are severe, prolonged, or frequent, affecting mental health and overall well-being.
Tailored Sitrep Training for Specific Industries
Recognising the unique challenges faced by various industries, SITREP offers tailored training for sectors such as healthcare, aviation, education, and retail. The program addresses specific safety concerns within these sectors, ensuring that staff members are equipped to handle potential risks.
Safety Insights from Naomi’s years of personal skills and security experience, is now delivered in our onsite training workshop sessions. Which include, but not limited to the services below.
We create each workshop to cover all safety concerns for all sectors of your industry.
- Learning how to manage a volatile situation in a licensed venue that includes being proactive with RSA Bar staff.
- Assisting with clearing tables (removing potential weapons utensils and glass wear).
- Proactive engagement with patrons and staff.
- Providing feedback to venues to ensure patrons are aware of behavioral standards, particularly towards hospitality staff (no touching grabbing etc).
- Working with family violence victims and providing support to provide safety to themselves.
- Also assisting them with court process and how to make themselves safe in a volatile environment. providing feedback to health care staff - how to keep themselves safe during home visits, what to look for.
- Working as a security operator in Health and Aged Care facilities during Covid I observed firsthand the issues that our front line works face. This meant that I was able to provide Health care staff including aged care providing feedback on how to provide a safe working environment and understanding the triggers and the signs of aggression.
- Working as Security Support within mental health underlined the importance of affective communication.
communication is not about what you say, but also includes,
- Body language.
- The tone of your voice and how you relay certain things. The time I spent with patients gave me unique and valuable insight from a security aspect.
- Situation Awareness in this environment was the difference between getting assaulted and not.
- Providing support to retail workers in various environments about de-escalation and reading the room.
- This includes a clear workspace (not having potential weapons available).
- Providing advice to family violence survivors regarding possible home intruders.
- Handling aggressive road rage.
Community-Specific Concerns
- Family Violence: Highlighting increased incidents during special occasions and the importance of discreet planning.
- Road Rage: Providing guidance on seeking safety, driving to the nearest police station, and reporting incidents.
- Workplace Safety: Emphasising the importance of effective communication and awareness in various workplace settings. Highlighting the importance of Duty of Care and harmful behaviours that affect staff.
To arrange a workshop booking, please contact Naomi.
Links to stats: warning this may trigger some emotional issues.
Hospitality incidents:
https://weirconsult.com.au/sexual-harassment-hotel-industry/
This survey indicated more than 300 hospitality workers in Victoria conducted by the union United Voice found that 89 percent reported sexual harassment. Just 36% of those who were surveyed thought that management handled sexual harassment at work appropriately.
Family violence incidents:
https://www.aic.gov.au/publications/sr/sr34
‘Family incidents’ recorded by Victoria Police increased by 6.7 per cent from 82,651 in 2018–19 to 88,214 in 2019–20 (an increase of 5 per cent in the rate of incidents per 100,000 people)
Fast food outlets statistics:
Aggravated burglary statistics:
https://www.3aw.com.au/top-10-suburbs-for-aggravated-burglaries-in-victoria-revealed/
Road Rage Statistics:
https://www.comparethemarket.com.au/news/worst-australian-state-for-road-rage-2023/